Orders
How do I check/track my order status?
Once your payment is successfully processed, you will receive a confirmation email with your order number. You can use this order number to track your shipment at https://www.17track.net/en.
Can I pay with Bitcoin or USDT?
Yes! We accept:
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Bitcoin (BTC)
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USDT TRC20
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USDT ERC20
At checkout, select Cryptocurrency as your payment method.
You will find our wallet address in the Payment Details section.
After sending the funds, please email your 64-digit Transaction ID and Order ID to contact@us-pharmacies.biz.
How long does it take to confirm my payment?
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Cryptocurrency payments are usually confirmed after 1–3 blockchain confirmations (usually within 30 minutes).
You will receive a confirmation email once your payment is verified.
What should I do if I sent the payment but didn’t receive confirmation?
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If you haven’t received a confirmation within the expected timeframe:
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Double-check if you sent us the correct transaction details (transaction ID, MTCN, PIN, amount, order ID).
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Check your spam/junk folder for our emails.
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If everything seems correct, please contact us at contact@us-pharmacies.biz — we will assist you as quickly as possible.
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Shipping & Returns
Do you offer international shipping?
Yes, we ship worldwide.
Shipping options and delivery times may vary depending on your location.
Shipping costs will be calculated at checkout based on your shipping address.
How long will it take to receive my order?
Processing time usually takes 1–3 business days after payment confirmation.
Shipping times depend on the delivery method selected and your location:
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Standard Shipping: 7–14 business days
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Express Shipping: 3–7 business days
You will receive a tracking number once your order has been dispatched.
What happens if I receive a damaged or incorrect item?
In the rare event that you receive a damaged or incorrect item:
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Contact us within 48 hours of receiving your package.
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Provide photos of the product and packaging.
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We will review your case and offer a replacement or refund where appropriate.